Privacy Policy

JOFEL INDUSTRIAL SA hereby informs you of its Privacy Policy on personal data. The use of this website does not imply that users shall provide any information about their identity, making it impossible for JOFEL INDUSTRIAL SA to associate it with a specific user. In the event that personal details are provided, these shall be collected and used in accordance with the limitations and rights contained in the aforementioned regulation.


  • VAT number: A03226024
  • Postal address: Calle La Rioja 3, 03006 (Alicante), Spain
  • Email: protecciondedatos@jofel.com


Depending on the products, services or functions of this website you want to enjoy at a particular time, we may need to process some data or others.  In general, these data categories shall be as follows:

  • Identifying data (such as name, surname, email, telephone, language, country from which users interact)
  • Connection, geolocation and navigation data (in case of access from a mobile phone, for example).
  • Commercial information.
  • Information about your likes and preferences.

Remember that, when we ask you to fill in your personal details to give you access to a function or service of this website, we shall mark some fields as mandatory, since they are data we need in order to provide the service or give you access to the function in question. Please note that, if you choose not to provide us with this information, you may not be able to complete your registration as a user or to enjoy these services or functions.

This website does not accept curricula vitae. We inform you that we shall proceed to delete any application and associated documentation sent via the contact forms of this website immediately. Therefore, your personal data contained in the aforementioned application and attached documentation shall not be processed, if applicable.


Depending on how you interact with our website, we shall process your personal data for the following purposes:

  1. To deal with claims/requests made through the means incorporated on our website.

If you use the contact form, we inform you that we shall only process the personal data that is strictly necessary to deal with or solve your claim or request.

  1. Commercial communications

When you sign up to our Newsletter, if it is working, your personal data shall be used for sending newsletters periodically. Please remember that you can unsubscribe from the newsletter at any time and at no cost, by notifying JOFEL INDUSTRIAL SA by email at protecciondedatos@jofel.com, or through the unsubscribe procedure incorporated in the newsletter email.

  1. For managing social media

If you follow us or contact us through the different social networks we have, we shall process the data you provide through them for the sole purpose of responding to your messages or comments and managing our contact list.

  1. Usability and quality analysis for the improvement of our services (cookies)

If you access this website, we inform you that we shall process your browsing data for analytical and statistical purposes, this is, to understand the way in which users interact with our Platform and thus be able to make improvements to it. You can set up the operative cookies during your navigation the first time you access, deactivating those that are not functional if you wish. Sometimes, we carry out actions and quality surveys aimed at finding out the degree of satisfaction of our customers and users, and detect those areas in which we can improve. You can participate in them or state your lack of interest, in which case we shall not process any of your personal data for the purpose of surveying.


In accordance with the provisions of the current European data protection regulations, the legal basis that allows us to process your personal data also depends on the purpose for which we process them. In this way, we shall find different legal bases under the following purposes for processing your personal data:

  1. Dealing with information requests

The basis of legitimation for the processing of your data is the informed consent to respond to queries sent through this website, which implies the acceptance of these conditions by the interested party. The consent of the data subject means the consent of any expression of free, specific, informed and unequivocal will, by which the data subject agrees, either by a statement or a clear affirmative action, to the processing of their personal data.

  1. Commercial communications/newsletter

The legitimation basis for the processing of your personal data for the purposes of sending commercial communications and newsletter is the informed consent you give in each case.

  1. Social media

The basis of legitimation is the informed consent to respond to queries sent via a social network, as well as the moment in which you follow us and want to be part of our contact list.

  1. Usability and quality analysis (cookies)

The legitimation basis for the processing of your personal data, as described above, is the user’s informed consent for the implementation of cookies on this website.


  1. Request for information

We shall process your data for the time necessary to deal with your claim or requests, and subsequently for 1 year. After that, the data processed for this purpose shall be deleted or destroyed.

  1. Commercial communications/newsletter

We shall process your personal data for the time necessary to provide the service and until you request the cancelation of or cancel your subscription to the newsletter. We shall subsequently proceed to the deletion of your data.

  1. Social media

We shall process your personal data for the time necessary to deal with your claim or request and as long as you follow our profile. Please refer to the privacy policy of the each social network to find out for how long they keep your personal data after the deletion of your profile.

  1. Usability and quality analysis (cookies)

We shall process your personal data for the operating duration of the accepted cookies. Please refer to Cookie Policy of our website for more information.


Your personal data may be shared with other CFS BRANDS companies.  Also, in order to fulfil the purposes stated in this Privacy Policy, we need to give access to your personal data to third parties providing us with support in the services we offer and which we detail below:

  • Technology service providers


We are committed to respecting the confidentiality of your personal data and to ensuring the exercise of your rights. You can exercise them free of charge by sending us an email to protecciondedatos@jofel.com, simply stating the reason for your request and the right you want to exercise.

If we consider we need to identify you, we may request a copy of a document proving your identity. In particular, regardless of the purpose for or legal basis under which we process your data, you have the power to exercise the rights set forth in articles 15 to 22 of Regulation (EU) 2016/679 and Organic Law 3/2018, on Data Protection and Digital Rights Guarantee, specifically:

  • To request access to the data we have about you.
  • To request us to rectify the data we already have. Please note that, by actively providing us with your personal data by any means, you ensure they are true and accurate and you agree to notify us of any changes or modifications to them.
  • To request us to delete your data if they are no longer necessary for the purpose for which we need to process them – as we previously informed you – or if we no longer have the legitimacy to do so.
  • To request us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or to keep it beyond the necessary time when you may need it. If you have given us your consent to the processing of your data for any purpose, you also have the right to withdraw it at any time.

On the other hand, when the processing of your data is based on our legitimate interest, you shall also have the right to object to the processing of your data.

Finally, we inform you of your right to file a complaint with the relevant data protection control authority, in particular, with the Spanish Data Protection Agency (AEPD), via the website https://www.aepd.es/


We may change the information contained in this Privacy Policy when we deem it appropriate. If we do so, we shall notify you via this website, or we shall notify you to your email address when this amendment involves a significant change in the processing of the data and for your privacy, so that you can review the changes, assess them and, if appropriate, object to or unsubscribe from any service or functionality.


We use cookies and similar devices to facilitate your navigation on this website, to know how you interact with us and, in certain cases, to show you advertising based on your browsing habits. Please read our Cookie Policy to learn more about the cookies and similar devices we use, their purpose and other information of interest.

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